Privacy Policy

De conformidad con las normas de privacidad, queremos proporcionarle cierta información sobre el tratamiento de los datos personales llevado a cabo, como parte de la navegación en el sitio de Internet www.vissmadrid.com (en lo sucesivo, el «Sitio»), por VISS STUDIO S.L como propietario del sitio web y Responsable de dicho tratamiento.Esta página Web es propiedad de VISS STUDIO S.L con NIF nº B16860777 y domicilio en Calle Martí Grajales 2 4 4B. (46011 Valencia) e Inscrita en el Registro Mercantil de Valencia en el tomo 11047, folio 19, inscripción 1 con hoja nº V- 200235. Para cualquier consulta, contáctanos en el e-mail: contacto@vissmadrid.com

1. RESPONSIBLE FOR THE TREATMENT

The following companies, as joint controllers, will process your personal data (hereinafter, “Data Controller” or “VISSmadrid”):

-Identity: VISS STUDIO S.L
CIF: B-16860777
Postal address: MARTI GRAJALES 2 2 4 B
Contact: LAURA CARBALLO AND CRISTINA VALERO
Email: contacto@vissmadrid.com

You can contact the Data Controllers in writing at the above address.

2. PURPOSE OF TREATMENT

VISSmadrid will use the data collected through the website exclusively for the following purposes:

a. Registration on the site
You may decide to register on the Website by creating a password-protected account with your personal data. By registering on the site, with your consent, VISSmadrid will process your data so that you can take advantage of some services, such as, among other things, seeing the data of orders in progress and those that have recently been processed or returned. By registering, you can also manage the consent issued for the subscription to the newsletter (Newsletter) and the creation of profiles.

b. Purposes related to the management of the contractual relationship
If you buy products on our Website, you will be asked for some common personal data (name, surname, address, email, data related to the means of payment), for the execution of the purchase order. VISSmadrid detects and processes your data for the complete execution of the purchase, including subsequent guarantee procedures and technical and commercial administration services, as well as to prevent crimes and fraud. Your personal data will be passed on to third parties only as permitted by law, including for contact or billing purposes. For example, as part of the order process, the service providers we entrust (eg carrier, logistics company, banks) receive the data necessary to complete the order and the task entrusted to it. The service providers contracted by us may use the transmitted data only for the purpose of fulfilling their task.

c. Purposes related to marketing activities and profiling with your specific consent, the personal data published on the newsletter subscription pages and registration on the site, will be used for the following purposes: collection, registration and treatment of purchase data, economic and statistical analysis, sending of advertising/information/promotional material, promotional operations and VISSmadrid offers.

d. Purposes related to customer service
In case you wish to request any information through the “Contact” section of the website in writing, some personal data will be requested to handle the request, some of which (first name, last name and email address) are mandatory. Consent to the processing of this data will allow us to process your requests. The data will not be used in any other way except for the management of the forwarded request.

3. LEGAL BASIS FOR TREATMENT

VISSmadrid will process your personal data under the following legal bases:
to. Based on your specific consent (for example, in cases of marketing and profiling);
b. because it is necessary for contractual obligations (for example, in the case of the purchase of products in the e-commerce channel);
c. because it is necessary to pursue a legitimate interest (for example, for anti-fraud controls in the use of payment instruments).

4. MODALITIES OF USE

The objective of VISSmadrid is the protection of your personal data and bases its treatment on the principles of correctness, legality and transparency. We inform you, therefore, that your personal data will be processed, through the use of appropriate tools and procedures to guarantee security and confidentiality, through computer and telematic tools, as well as through paper media and files. In the case of communication through telematic tools, VISSmadrid transmits your personal data securely through encryption.

5. STORAGE TIME

VISSmadrid will store your personal data for different periods of time, depending on the purposes for which they were collected:

to. In general, VISSmadrid will keep your personal data only for the time strictly necessary to manage the requested service or until it is required in accordance with our legal and contractual obligations throughout the world;

b. If you have an account, we will store your personal data for as long as the account remains active and in any case no later than two years after your consent has been given or renewed.

c. If you have subscribed to the newsletter service, as well as if you have given your consent for the creation of the profile, we will keep your data until you have notified us of the intention to cancel and, in any case, no later than two years from the date of cancellation. granted or renewed your consent.

6. EXCHANGE OF INFORMATION WITH OTHER SUBJECTS

For the purposes indicated in this information notice, your personal data may be disclosed to other companies controlled by the Data Controller or to third parties that work in collaboration with the Data Controller in the provision of services, duly designated as data processors.

In addition, for all the purposes indicated in the information note, your data may also be communicated abroad, within or outside the European Union, in compliance with the rights and guarantees provided by current legislation and after verification of the adequacy of the level of protection guaranteed by the third country.

Finally, your data will be processed by internal resources in the offices of the Responsible, duly trained, who work as authorized personnel for the processing of personal data.

7. RIGHTS OF THE INTERESTED PERSON

We inform you that you have the right to request VISSmadrid to access your personal data and correct it if it is inaccurate, eliminate it or limit its treatment, if the conditions are met, or oppose its treatment for legitimate interests pursued by our Company, as well as obtain portability of the data provided, only if it is subject to automated processing based on your consent or the contract.

You also have the right to revoke the consent granted for the treatment purposes that require it, without prejudice to the legality of the treatment carried out up to the time of revocation. We inform you that you can exercise your rights by contacting the Controller at the addresses indicated in paragraph 1. We also remind you that you have the right to file a claim with the Personal Data Protection Supervisor.

8. INDUSTRIAL AND INTELLECTUAL PROPERTY

You acknowledge and consent that all copyright, registered trademark and other industrial and intellectual property rights over the materials or content provided as part of the website correspond at all times to us or to those who granted us a license for its use. You may use such material only as expressly authorized by us or those who granted us a license for its use. This will not prevent you from using this website to the extent necessary to copy your order information or Contact details.

The reproduction, distribution and public communication, including its method of making available, of all or part of the contents of the Web, for commercial purposes, in any medium and by any technical means, without the authorization of VISSmadrid.

The user undertakes to respect the intellectual and industrial property rights owned by VISSmadrid. The user may use the Web and its contents for personal and private use. Any other use is prohibited and will require the user to obtain the prior express and written authorization of VISSmadrid. The user must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the Web.

9. APPLICABLE LEGISLATION AND JURISDICTION

The use of our website and the contracts for the purchase of products through said website will be governed by Spanish law.

Any controversy that arises or is related to the use of the website or with said contracts will be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.

If you are contracting as a consumer, nothing in this clause will affect the rights that current legislation recognizes as such.

10. METHODS OF PAYMENT AND PRICE

The prices on the website include VAT, but exclude shipping costs, which will be added to the total amount.

Prices may change at any time, but (except as set out above) any changes will not affect orders for which we have already sent you an Order Confirmation.

Once you have selected all the items you want to buy, they will have been added to your basket and the next step will be to process the order and make the payment. To do this, you must follow the steps of the purchase process, filling in or checking the information requested at each step. Likewise, during the purchase process, before making the payment, you can modify the data of your order.

You can use Visa and MasterCard credit / debit cards as a means of payment. In the event that the payment method chosen by the customer is a credit or debit card, the charge will be made online, that is, in real time, through the payment gateway of the corresponding financial institution, once it has been verified that the information provided is correct.

Payment with PayPal and BIZUM.

We inform you that VISS STUDIO S.L with NIF nº B16860777 and address at Calle Martí Grajales 2 4 4B. (46011 Valencia) and Registered in the Mercantile Registry of Valencia in volume 11047, folio 19, inscription 1 with page number V-200235, will collect and, where appropriate, refund related to payments made through this website.

To minimize the risk of unauthorized access, your credit card details will be encrypted. Credit cards will be subject to checks and authorizations by the issuer of the same, but if said entity does not authorize the payment, we will not be responsible for any delay or non-delivery and we will not be able to formalize any contract with you.

11. PAYMENT SECURITY

In order to provide maximum security to the payment system, VISSmadrid uses secure payment systems from leading financial entities in electronic commerce. In this sense, the confidential data of the payment is transmitted directly and in encrypted form (SSL) to the corresponding financial institution. For payment with Visa cards, MasterCard only accepts CES (Secure Electronic Commerce) transactions including, if applicable, the international 3D Secure protocol distinguished by the Verified by Visa and MasterCard SecureCode labels. Secure Electronic Commerce is an initiative whose basic principle is to guarantee security in Internet transactions. When making the payment through the secure payment gateway, the system will automatically verify that the credit card is activated for Secure Electronic Commerce. Next, you will connect with the issuing bank, which will request that you authorize the operation by means of a personal authentication code. The operation will only be carried out if the issuing bank of the credit card confirms the authentication code. Otherwise, the transaction will be rejected.

As a complementary measure to the ‘Secure Payment’ system and with the aim of collaborating in the prevention of fraud through the Internet, VISSmadrid reserves the right to verify the personal data provided by the client, as well as to adopt the measures it deems appropriate ( including the cancellation of the order) so that the merchandise purchased is delivered in accordance with the data contained in the order.